Our return policy is valid for 14 days.
To qualify for a return, your item must be unused and in the same condition in which you received it, with the original packaging fully intact.
Any item not in its original condition, damaged or returned more than 14 days after delivery will not be refunded.
Only regular priced items can be refunded, unfortunately promotion items cannot be refunded.
Shipping costs are not subject to refund.
Refunds
Once we receive and inspect your return, we will send you an email to inform you that we have received the returned item. We will also inform you of the acceptance or rejection of the refund request and, if successful, we will agree on a refund method.
Replacements
We replace items only if they are defective or damaged in transit. For replacement with the same item, please email us at info@giuseppedidio.com.
Return shipping
To return the product, you must send it to: Giuseppe Di Dio - Via Maddalena di Canossa, 9 - 26010 Ripalta Cremasca.
Shipping costs for returning the item are the responsibility of the buyer. Original shipping charges are non-refundable.
In case of loss or non-delivery of the returned item by the courier, we will not process a refund.
